
To view examples of the kind words people have said about us please click the service headers below to view full details.
Please find below some kind words that have been said about our Residential team, here at Wolferstans.
We would highly recommend Tishka Chapman at Wolferstans. She often did the job of our buyers solicitor to move things along and try to save delays. Sadly, other not so professional companies, caused us a lot of headaches, but thankfully, Tishka was always available, even if she should have been on annual leave! Thank you!
L. Mellor
I would like to say a big Thank You to Ebenezer Ola and James Ronnie for being absolute stars in purchasing our house in a Pandemic. Communication by email or phone was promptly answered. We have now settled into our new home and love it.
Jo New
Ebenezer Ola and James Ronnie were a pleasure to deal with. My purchase took exactly one month from viewing to completion and I couldn’t be happier with the service from Wolferstans.
Melody James
I could not recommend Wolferstans any higher, I have recently used Ebenezer and James for the purchase of my property and having used several solicitors before, they really raised the bar and set the standard of work expected. They were always friendly, professional and available and even in light of Covid-19. They worked tirelessly to ensure that my transaction progressed as desired offering honest advice at all times. They are both an asset to the firm and I would recommend that anyone uses them for any conveyancing needs. Thank you once again!
Steven Ikobayo
“Thank you Tishka and team for managing the sale of my house and buying of my current property. It was a road fraught with problems but I was so grateful to have you holding my hand all the way and had every confidence that you had my interests at the forefront.”
Mrs H, Plymouth
Nikki Cobb helped me with a complex non-consecutive sale and purchase, with an aborted purchase in the middle, keeping me informed and helping me secure the secind property quickly and as stress-free as these things can be. She was seemingluy always available which was a great comfort. I recommend her and Wolferstans highly.
S. Elford
I opted for Wolferstans based on their shared-ownership and family law experience after researching a few firms and I’m so glad I did! I spoke to a wonderful lady first, who gave me my options. Most importantly does me, she did no pushing at all, I felt able to take my time to make the best decision. After making my choice my case was handed to Ebenezer and James, who have been nothing but brilliant from day one! I was listened to and understood, my concerns were reassured, and the whole process was made very easy. I have been communicated with at every stage, and the matter was handled more quickly than I was expecting, despite COVID-19. Even better, they got me the outcome I desperately needed but thought was impossible. Thank you both and to all of Wolferstans. I highly recommend and I will be returning in the future for conveyancing.
C. Daley
We have always used Pauline and her team for all our conveyancing needs as we have found them to be professional and extremely courteous. Any queries were dealt with promptly and we were kept up to date with progress on a regular basis. We will always use Wolferstans for any future property transactions.
J. Scant
Very happy with the speed and quality of service provided throughout my latest case with Wolferstans.
Also impressed that the Covid-19 situation did not impact negatively on my experience in any way.
Thank you very much – Until next time…
C. Lockhart
Very pleased with the service received from Wolferstans. It helped to make my first house move a simpler process. Thank you to Pauline for all of her help and assistance.
S. Oliver
Excellent service from Carol Foster who has worked on two conveyancing matters for me this year. I would definitely recommend.
C. King
I have used Pauline Anning at the Plymstock branch of Wolferstans for three conveyances now, and would highly recommend her services. The firm is professional and competitively priced. Pauline is most helpful and communicative. I would not hesitate in instructing her again, should the need arise. Highly recommended.
L Kalas
Suzanne Broughton did an outstanding job, very professional and highly responsive especially given a 6 hour time zone difference to the States and having to adjust to the Covid 19 crisis. I would not hesitate to recommend Suzanne to a colleague or client. Well done and thank you!
Mr Chipman
Friendly, prompt and professional service. Many thanks to Pauline and her team. Have no hesitation in recommending them and will do business with Wolferstans again.
D. Hallett
We recently used Wolferstans for the purchase of our new home and the sale of our existing property. Absolutely fantastic service, everything went very smoothly and we were very impressed with how slick the process was. Both Suzie Walker and Claire Nelson were extremely helpful at all times – will certainly use again if required in the future.
Mr Arscott
Completed the sale of our property within 9 weeks during the lock-down period. Always helpful and patient when problems arose.
L. Pearce
Thank you to the excellent staff at Wolferstans who dealt with the sale of my father’s home. Very professional and friendly people, who communicated clearly and frequently. My faith in solicitors has been restored. Thank you again to Pauline and other staff.
G. Manning
A very professional and friendly approach from the whole team. During these challenging times, Tishka and Chris worked tirelessly to exchange and complete on my house sale. Would you highly recommend the team at Wolferstans. Thank you again
Col P
I instructed Wolferstans solicitors in Plympton on the purchase of my new home.
Suzie Walker was extremely helpful, thorough and very professional. She advised me on various issues to protect my purchase. Along with her colleague Claire they supported me throughout the legal journey.
I would highly recommend their services. Well done ladies.. and thank you.
J Andrews
We employed Tishka to complete our conveyancing and found her to be very thorough, confident and assertive. We were really impressed and recommended her to two other friends who have now also benefited from her expertise. We would definitely use Wolferstans again, thank you.
S Crow
“Pauline Anning dealt with sale and purchase of my houses and I couldn’t recommend her and her team more. Her and her team were always on hand to deal with, what were at times, complex issues. They were always quick to respond and to get on with what needed to be done. Customer service and professionalism were impeccable, as was their attitude and advice. Thanks to them – they helped a quite complicated transaction navigate through it’s difficulties. Great job :-)”
Linda Rabassa-Witham
“Wolferstans have been very efficient and made the process easy.”
Mr D, Plymouth
“Outstanding professional service from Wolferstans yet again! Thank you Nikki Cobb and Claire Booth in particular for their highly professional and competent work.”
Anonymous
“Excellent professional yet friendly service from Ebenezer Ola and James Ronnie on the sale of my house and purchase of new one. I was given regular updates throughout the process and any difficulties were dealt with well. Can thoroughly recommend Wolferstans.”
Mrs Brown, Plymouth
“Having used Wolferstans a number of times selling and buying houses, we would highly recommend them. A lot quicker than others in the chain and always friendly and happy to help.”
Anonymous, Plymouth.
“Suzanne Broughton and Emily Brailsford dealt with my sale. Their professionalism and efficiency brought about the completion in 13 working days from instruction, and they were in fact ready to complete after 8 which had been the buyers required date.
Having bought and sold many properties and dealt with numerous solicitors over the past 40 years, they have been without exception exemplary in their actions.
I have told friends and colleagues how magnificent they are and will recommend them whenever possible.”
Mrs Williams, Plymouth.
“I would like to express my appreciation of Tishka’s hard work throughout his transaction.
She has been so empathetic with my situation, has been at all times professional and advised me promptly throughout. I would recommend her as the best person to deal efficiently with any conveyancing however complicated as mine has been.”
Ms Nicholson, Plymouth
“Thank you for your fantastic work in dealing with our property purchase. You looked after our interests, you were always professional and went above your normal requirements.”
Mr C, Hooe
“Excellent service. Efficiency inspires confidence. Thank you for a stress free move.”
Mr R Bray, Torquay
“Always made us feel at ease. Friendly, caring staff. I highly recommend.”
Mr B Eales, Tavistock
“We cannot speak highly enough of the standard of service from Pauline and her staff. Every time I called or emailed there would be a quick response answering our queries. Never think of using any other solicitor than Wolferstans. A very big thank you to Pauline.”
Mr and Mrs S Lane, Plymouth
“Tishka Chapman was lovely and very helpful and I could always get hold of her. She was very efficient. I intend to come back again in the near future to sell another property.”
Mr and Mrs MacDonald, Plymouth
“Already recommended you to colleagues. Tishka was extremely helpful throughout.”
Ms C McVicker, Plymouth
“Very satisfied with service received. I appreciate being able to speak directly to the person dealing with my problem.”
Ms S, Plympton, Plymouth
“Always recommend John wherever possible!”
Ms V Thompson, Devon
Please find below some kind words that have been said about our Family team, here at Wolferstans.
“Thank you so much for all your help and support through the divorce, you were the one calm and reassuring person I could turn to throughout the process and that meant so much.”
Anonymous
“I want to pass on my thanks for representing me throughout the whole process, without your assistance I am certain I would be in the same situation that I was in when I first came to you. I thank you for your help and professionalism and will certainly be recommending your services.”
Anonymous
“Thank you to a member of your staff who has provided an excellent service not just on a legal front but on a pastoral basis through a difficult and complex period of my life.”
Mr N
“I would like to take this opportunity to thank you so much with all your help and guidance you have given me over the last couple of years of which was lead with the utmost professionalism. I was very satisfied with the outcome at the end of this very lengthy settlement.”
Ms A
“Very professional. I have used Wolferstans for a number of purposes and would not hesitate to recommend them to others. I most recently used them for a very difficult personal matter – handled sensitively and in a non judgemental manner. I felt fully supported throughout a difficult process. Thank you”
Ms G, Plymouth
“I have always received excellent service from Kate Westmacott and the firm; nothing is ever too much for them. I am currently using them for the second time and would definitely recommend them to everyone. Thank you”
Mrs M, Plymouth
“Vikki made the whole process of divorce much easier. Throughout my case she was supportive, understanding and kept me well informed. I would highly recommend Wolferstans.”
Ms Faye Taylor, Plymouth
“Very pleased with the help and excellent service provided to me in obtaining my divorce.”
Mr W, Plymouth
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Please find below some kind words that have been said about our Wills and Trusts team, here at Wolferstans.
“I’m happy to say that Wolferstans were absolutely brilliant in taking on my case. They were very professional at all times and Mr Snell and Charlotte talked me through, with infinite patience, every step of the way. I would thoroughly recommend them to anyone. Thank you both very much, you both have the patience of a saint!”
“Emma Banner is outstanding! She took time to explain every detail. Great service.”
Mr B, Plympton
“Danielle was very pleasant and professional. Examined things well and managed expectations.”
Anonymous
“Staff were courteous and service received from all was excellent. Thank you.”
Anonymous
“With thanks in particular to Mr Weeks and Sue Thorning for their sensitive handling regarding my husband’s health issues.”
Anonymous
“Laura was extremely patient with us. Very constructive and gave thought out, considered advice.”
Anonymous
“Gemma Smith and Mary Smith were a pleasure to work with.”
Mr P, Saltash
“I was more than pleased with the service received from Ms Penrose. Please thank her for her caring and sympathetic approach to our family. She is a credit to the firm!”
Anonymous, Plymouth
“You were clear, concise and a good listener. They were always cheery and responsive to me!”
Anonymous
“Excellent, professional advice. Very friendly and helpful.”
Mrs C, Plymouth
“Exemplary service from Gemma Smith and her team.”
Mrs T, Plymouth
“We were both pleased with the help given to set up our Wills and bring them to a satisfactory conclusion. Everyone was so kind and helpful and made us both feel very welcomed.”
Mr & Mrs F, Plymouth
“I again was very pleased with the professionalism of Wolferstans. The front of house staff were also very friendly and welcoming. Sam Buckthought again has been superb with this matter. Thank you very much.”
Anonymous
“At the age of 83 years I found Emma Banner very helpful and always tolerant. Took her time with me to explain everything in detail. My way of working so we got on well. Your services are good so if I find myself in trouble will contact Emma ASAP. Your business card is in my personal file for quick ref.”
Anonymous
“Home visits very helpful.”
Anonymous
“Well explained and a friendly expert service.”
Anonymous
“We were pleased that our appointments were not rushed and that we were given time and help to explain what we needed. Our appointments always started at the agreed time so prevented having to wait around.”
Anonymous
“Very pleased with the simplicity, all the legal matters regarding my Will were explained to me, and all my questions answered. Excellent service from start to end. Everyone at Wolferstans were polite and helpful and treated with respect.”
Mr Farquhuar, Plymouth
“Extremely helpful and friendly”
Mrs C, Plymouth
“Excellent, friendly and professional service.”
Mrs K, Plympton
“Very quick and efficient service. Staff bright and switched on!”
Mrs W, Ipplepen
“The detail of advice under varying scenarios was very reassuring in making decisions with the content of our Wills. From the warm welcome in reception to receiving our final Wills, a very pleasant and professional experience.”
Anonymous
“Very friendly and understanding staff which made the difficulties of divorce and will making easier.”
Anonymous, Devon
“Extremely professional in every aspect from start to finish.”
Anonymous, Cornwall
“Services provided were on a friendly but professional manner. We were not rushed into making decisions.”
Mrs & Mrs Huddy, Plymouth
“Very pleased with our reception, advice and your friendly approach.
Mr N Pooley, Plympton
“Friendly and helpful staff, well informed.
Mr A Lamble, Plympton
“The whole service was excellent.”
Anonymous, Plymouth
“Your staff were excellent and very friendly.”
Anonymous, Plymouth
“All the members of staff I came into contact with were extremely pleasant and helpful.”
Mrs R, Plymouth
“My appreciation to Martin and Lydia, they have always made me feel at ease. Miss Miska and her ‘glad to see you’ welcome!”
Mrs F, Plymouth
“A very professional service that met with my requirements and was carried out effeciently.”
Christopher T, Plymouth
“I thought the service I received was excellent and could not fault it at all. I did have to ask what some of the legal forms meant and this was explained to me more simply. All of the staff were professional and pleasant.”
Marylyn Moore, Plymouth
“I was very pleased with the complete service. My wife and I were treated with professionalism, kindness and respect at all stages.”
David L, Plymouth
“Emma was very responsive/quick turnaround in week before Christmas when we needed something done.”
Anonymous, Plymouth
“Thank you so, so much for all the work you and the other staff of Wolferstans have done. I really appreciated the honest and direct help with everything that’s happened and wish you the best of luck in all your future endeavours!”
Mr H, Plymouth
“Gemma Smith provided personable legal advice and guidance in the process of preparing and making my Will, and did not hesitate to answer questions raised before finalising the document. Highly recommended for peace of mind and reassurance, and treating the client with sensitivity and respect at all times.”
J. O’Neill-Shaw, Plymouth
“Kate Bramall was such a helpful solicitor who put me at ease and I was most comfortable in her presence. I would not hesitate to call your office if I ever needed legal advice for any reason.”
Diane Pawley, Plymouth
“I want to thank you very much for all the work you have put in on my behalf to finalise my aunt’s estate. I would have no hesitation in recommending Wolferstans. This has been a rather lengthy process and I very much appreciate your constant attention to all that was involved.”
Ms M, Australia
“Thank you very much for your professionalism and help during this matter. Rebecca Bawler is a credit to your firm and I will not hesitate to use your offices again after my dealings with you.”
Mrs Rumble, Plymouth
“I was very pleased with the service I received… Emma was very good, she made me feel at ease and was very clear answering my questions. I was pleased to talk to her. Thank you. The presentation of the Will package was also excellent, the added information is good. Many thanks.”
Mrs T, Plymouth
“Exceptional, professional care and consideration shown by all staff – second to none!”
Mrs C, Plymouth
“Very impressed with friendly, reassuring advice on all levels”
Ms X
“Friendly and helpful, rigorously professional, extremely respectful and courteous.”
Miss X, Plymouth
“Throughout I had always been dealt with in an understanding, compassionate way, and in a very professional manner.”
Mrs SL Horton, Ivybridge
“Living 60 miles away I did appreciate home visits. Staff are gracious and kind.”
Mrs T, Cornwall
“I have been a client and work with (predominantly) Sam’s Department. I find Sam and her team to be extremely professional.”
Mr S Toghill, Plymstock
Please find below some kind words that have been said about our Court of Protection team, here at Wolferstans.
“We were grateful and pleased with the advice and support received from Vicky Furzeland in a situation of complexity and great difficulty thrust upon us. We have been treated by Vicky with respect, understanding and kindness each time we had contact with her. She has lifted and reduced much of the anxiety and concern with the situation we are facing. She is a great asset to Wolferstans. Thank you.”
Anonymous
“I find Nadia to be very professional and caring towards our residents. Very patient.”
Liz Glover, Hamilton House
“I felt fully reassured and at ease dealing with Vicky, she kept me fully up to date with proceedings, used clear language that I understood, took the time to explain never seeming rushed or hurried. The whole process worked well for me, Vicky would communicate effectively and efficiently by email which was my preferred method and I was never left waiting for an answer. She communicated with me periods of annual leave and who to contact in her absence. She understood my case was sensitive to me and dealt with this with an empathic manner, giving both practical and legal advice.
The whole process for me was faultless and I would absolutely have no hesitation in recommending Vicky, she is an absolute asset to the organisation. It is such a shame that you don’t have an office closer to where I live.”
Mrs G
Please find below some kind words that have been said about our Medical Negligence team, here at Wolferstans.
“I’m happy to say that Wolferstans were absolutely brilliant in taking on my case. They were very professional at all times and Mr Snell and Charlotte talked me through, with infinite patience, every step of the way. I would thoroughly recommend them to anyone. Thank you both very much, you both have the patience of a saint!”
Wolferstans took on my Medical Negligence claim and were always informative from the beginning. All options were carefully explained to me at the start and throughout the process. Wolferstans Solicitors were always honest and positive and kind and sensitive to me during what at times was stressful. I am very grateful that Wolferstans took on my case and would like to thank them for their excellent care throughout and for the final conclusion.
C Gregory, Falmouth
A big thank you to Peter Tassart. It has been a pleasure dealing with you and I am grateful for your professional service and outcome achieved. Thank you.
Anonymous
“I wish to state that I have received excellent help from Wolferstans Solicitors. They have been competent and helpful at all times. This has been particularly true of Mr James Snell, the Litigation Assistant.”
Anonymous
“My problem was complicated, and I have to say I was turned away by others, but Elizabeth took me on. The result was excellent and the way Wolferstans worked through the process was kind and considerate for which I am eternally grateful. It is very nice to have someone listen to you when others would not. ”
Anonymous
“Extremely professional, I have been well informed throughout, thank you for the service provided.”
Anonymous
“A truly excellent service. I felt that Barry Bayley and his team were extremely supportive and knowledgeable, and were able to provide me with very competent legal advice at all times. I was always able to contact them if I felt unsure of any legal issues or needed any advice.”
Mr W, Torrington
I would highly recommend Wolferstans Solicitors. Their professional and understanding approach is second to none. You are kept informed at all times and treated with courtesy and respect. In particular Holly Bowditch, I could not praise her enough for all of her hard work, advice and guidance. It was exceptional.”
Mr Johnston, Cumbria
“I would definitely recommend Helena Campbell at Wolferstans to deal with a medical negligence case. Wolferstans are very professional and they keep you updated at all times. They always put the client first and will work very hard.”
Anonymous
“Helena Campbell was absolutely amazing. Very patient and did everything she could to make the case go smoothly and that I would get the best I could out of the case.”
Anonymous
“Wolferstans kept me informed throughout the process in a timely and professional manner. They were sensitive and gave realistic expectations of my outcome, all in all it is not something I would wish to experience again but if I had to I would use Wolferstans again without question.”
S Patey, Plymouth
“Wolferstans have been excellent from start to finish. Helena has been attentive throughout the whole process and ensured that I was communicated all details making it a less stressful experience, I am very pleased with the outcome of my case.”
Anonymous
“I would like to thank Peter Tassart and his team for the way they handled my case. It was conducted in a very professional manner, from the first day to conclusion. He explained everything to me step by step and was always available to answer any questions I had. He and his team put me at ease from the outset with their friendly approach and always put my wishes first. Due to the nature of my case I was always treated with utmost respect which was very important to me. Thank you again. My best wishes to Peter and Emma.”
Anonymous
“My grateful thanks go to Helena Campbell for her sensitivity, care and understanding in what has been a very difficult time for me.”
Anonymous
“I cannot fault Wolferstans handling of my claim, they meticulously researched the clinical evidence and brought on board all the relevant experts. I was kept up to date with all the developments including the financial implications. I would like to express my sincere gratitude to the team at Wolferstans for bringing this very difficult and emotional claim to a realistic conclusion.”
Mr O’Connor, Suffolk
“I was so pleased with the service I received from Wolferstans, they are very efficient and polite in handling my case, I would recommend them again in the future.”
Mrs Witcomb, Bristol
“Richard Evans has been an inspiration in his handling of the case and such a pleasure to work with, feeling at home and confident in your legal advisor is so important in being able to understand the risk involved as well as likelihood of achievement. This takes away the stress factor which is what one so needs after such shock to the system. Should my family or friends require legal assistance in the future I will give my strongest recommendations for Wolferstans team.”
Mr Lake, Ivybridge
“Wolferstans ensured that my case had minimal impact on my life and I felt they did all the hard work for me. I felt well supported during the entire case and understood what was happening at all times.”
Anonymous
“Helena Campbell has been dealing with my case for the last 24 months. She has created a professional relationship that has allowed easy contact during the case… I have been kept informed via my preferred method of communication and have had all aspects of my case covered. I feel that the advice Helena provides is appropriate and necessary to support my case.”
Anonymous
“We had 100% commitment from Elizabeth Smith and Wolferstans from the very beginning of the litigation to the conclusion. We would have received anything at all if not for them all. Thank you so much.”
Mr Hall, Plymouth
“We wouldn’t hesitate to recommend Wolferstans to anyone considering a medical negligence claim. Professional, empathetic and discreet at all times, Wolferstans – in particular Elizabeth Smith – made a very difficult process possible, and in the end, cathartic. We will always be grateful for their belief and support throughout a very challenging time.”
Anonymous
“Thank you so much for your kindness and understanding of our case. I have been treated with the utmost courtesy throughout and I am very grateful.”
Mrs Simpson, Plymouth
“Throughout the proceedings I have felt comfortable and secure in your judgement and I have nothing but praise for your professionalism. I would not hesitate to recommend your company to anyone who why may require such services as offered by Wolferstans.”
Mrs Y
“Wolferstans have always acted professionally, keeping me updated in my case at al times and I wish to thank them for making this as stress free as possible.”
Mrs X
“Very friendly, but professional, they were always very reassuring at all times.”
Mrs N Demir, Croydon
“I am grateful to all the team at Wolferstans, who have helped me achieve such a successful outcome to my claim for medical negligence. My heart felt thanks go to Elizabeth Smith who has led my case from the start. Elizabeth has proved herself to be a highly intelligent, professional, hard working person, who has a committed approach to doing her best for her clients. She has a unique ability to combine professionalism with warmth and empathy. She works tirelessly to ensure her clients are kept fully informed and updated on all aspects of their case, and they fully understand each step. I cannot thank her enough for all she has done and I am confident that anyone facing the need for legal assistance will benefit greatly from her outstanding expertise and genuine desire to gain justice for her client.”
Mrs KD
“Elizabeth Smith is professional, friendly and sympathetic. What more could you ask for from someone representing you in difficult circumstances.”
Ms X
“I would recommend Wolferstans to anyone seeking legal advice. From the start I was kept fully informed throughout the case. I was always able to contact my solicitor directly and always received a prompt reply and excellent advice. Extremely pleased with the outcome of my case and would like to thank them all very much. Elizabeth Smith was professional, approachable and extremely helpful to me throughout my case. I would not hesitate to recommend her to anyone seeking legal advice.”
Mrs D
“Wolferstans have provided the right services from the moment we took the matter to them until that moment we won the legal battle. I think they have knowledge, expertise and a good connection with the relevant people such as medical experts and barristers”
Mr H
“I was very pleased with the way my case was handled. The settlement was made very easy and I would definitely recommend Wolferstans to other”.
Mr L-J
“We would recommend Wolferstans to anyone seeking legal advice. Our case was complicated, but the outcome was an excellent surprise, due mainly to there efforts and commitment. They were pleasant, approachable and very professional at all times.”
Mrs T
“I have been most impressed with the professional and sensitive way in which my claim has been handled by Wolferstans solicitors. I very much appreciated being regularly informed as each stage of the claim progressed and any queries or worries that I had were explained to me with care and precision which helped me through a traumatic time.”
Mrs M
“I would like to thank my legal team for their delicate handling of my case, to thank them for guiding me though my claim at all times and for reaching a settlement to close the door on what for me was a horrific incident.”
Mrs D
“Throughout my case I was kept well informed in easily understood terms and everything was handled in a friendly and efficient way.”
Mrs S
“I approached Wolferstans Solicitors when I was at my lowest emotionally due to clinical negligence. The solicitors there are second to none. First class treatment from the beginning to the end. Very professional, empathy, kind, dedicated and quick to return ones calls and enquiries.”
Mrs M
“Excellent service from Mr Parford, giving clear instructions on what the case involves and the process of it.”
Ms C, Foster
“I would like to say that the service given to me over the past nine years regarding my compensation claim by Mr Parford and his team was very professional, and I would recommend your firm to any other person looking for a personal injury lawyer. Many thanks for all your help in settling my claim.”
Ryan Stevens suffers from Cerebral Palsy arising from negligent care provided by the hospital at the time of his birth. He will require round the clock full-time care for the rest of his life, and was awarded £4,200,000 in damages.
“Throughout my case I was kept well informed in easily understood terms and everything was handled in a friendly and efficient way.”
Ms X
“I have been most impressed with the professional and sensitive way in which my Claim has been handled by Wolferstans Solicitors. I very much appreciated being regularly informed as each stage of the claim progressed and any queries or worries that I had were explained to me with care and precision which helped me through a traumatic period of time.”
Mr Y, Plymouth
Please find below some kind words that have been said about our Personal Injury team, here at Wolferstans.
This was the first time I have required legal services for personal injury and I am very satisfied with how the whole process has been handled and the final outcome. Karen was professional but also friendly and approachable, responding promptly to my questions whilst providing updates as things progressed.
Mr G, Plymouth
After being let down by two leading personal injury firms in Cornwall a Legal Consultant friend of mine put me in touch with Wolferstans of Plymouth. Without question Tracey Barton from Wolferstans took up my case. Her detail to work was OUTSTANDING, always keeping me well informed at every critical point. In a very short space of time I received an out of Court settlement. I cannot thank Tracey enough for her dedication to her job and for helping me.
P Parkinson
“I’m really thankful to have had Wolferstans take on my personal injury case. Right from our initial meeting through to resolution I had trust and rapport with both Jill and Wolferstans as a company. Jill instantly gave me confidence that she was genuinely keen to take on my case and had the skills and expertise to get the best outcome. We built a good relationship and the communication from Wolferstans was excellent, which put me at ease with the process. I am thankful for Jill’s determination to take on the complexities of the case and succeed. If I need any future legal services I would happily return to Wolferstans.”
Anonymous
“Having never been in a situation where I’ve needed a solicitor before, I was unsure what to expect. Karen Walker was quite simply phenomenal. Made everything straight forward. Dealt with everything, all the while keeping my anxiety level to a minimum. Fantastic firm.”
Mr M, Cornwall
“I found the service very friendly and efficient, at all times I was kept informed of what was happening and all in all I thought the firm and the young solicitor Dean was first class.”
Mrs Wright, Plymouth
“Linda Woollams was amazing from start to finish and we will forever be grateful for the outcome received, Thank you Linda and Wolferstans.”
Anonymous
“I can’t speak more highly of the help and advice received from Wolferstans – particularly Liz Makin who worked so hard to get the right result and kept us informed at all stages. I would certainly highly recommend Wolferstans as caring, understanding, knowledgeable and professional specialist lawyers.”
Mr Thomas, Exmouth.
To read Mr Thomas’ full story, please click here.
“I am very grateful to Liz Makin, who led me through a lengthy process with a professional but caring regard to our circumstances. Each stage and development but caring regard for our circumstances. Each stage and development was patiently explained, first with a phone call or email, where appropriate, immediately followed by a detailed letter confirming those facts. Queries were met with considered, sound advice. Delays were chased once a reasonable time was afforded to those concerned. I couldn’t have asked for more. We also previously chose this well established firm to process our Wills.”
Mrs Ellis, Plymouth
“Very professional and empathetic, hassle free service.”
Mr R, Plymouth
“My claim was dealt in a professional manner and I was kept up to date at all times.”
Anonymous
“Dean Cruickshanks has provided me and family with a good service and been a very patient solicitor.”
Anonymous
“I found your firm to be friendly and approachable and at all times very professional.”
P Knight, Plymouth
“Both members of your legal team, Layla Batchelor and Karen Walker, brought my case to a very successful conclusion in a friendly and professional manner. My endless often stupid questions, were dealt with sensitively and I was kept informed every step of the way as to the process of the case. I was very impressed with them both.”
Mrs Graham-Wilson, Plymouth
“From the first point of contact with Wolferstans and Tracey Barton, always felt nothing was too much trouble. Very good communication on progress of claim. Lovely people abd very professional. Well done.”
Mr Howells, Plymouth
“I was nervous and cautious about making this claim but your staff were brilliant, I fully understood everything, if I had any questions they were on the end of the phone. I couldn’t be more pleased with the outcome and have been singing your praises everywhere.”
Mrs B, Saltash
“The service was excellent, it made my father and myself feel understood and valued as an individual. Nothing was too much trouble and we as a family felt in control and aware of what was happening at all time.”
Mr G, Plymouth
“I must say, after a lot of thought, the whole business has been carried out superbly. The only word for it is excellent.”
Mr Putt, Plymouth.
“I found Jill very approachable and friendly she was always helpful and was always happy to come out and see me at home”
N Wiggins, Plymouth
“Mr Cruickshanks was incredibly helpful throughout this whole process. My sincere thanks for all of his help”
J Hansford, Plymouth
“I would like to thank Wolferstans Solicitors for details with my claim, for keeping me well informed and up to date with case via telephone and letters. I would gladly recommend them to other people. Thank you.”
T Evans, Plymouth
“Very pleased with the outcome of my claim. Many thanks to Alexandra Nicholas for the work she put into it. Alex was always polite and charming to talk to.”
J Read, Plymouth
“Thank you for your help and quick service, I would recommend Alex to anybody with a claim. Very quick to keep you informed and updating you with your claim”
L Gray, Plymouth
“My solicitor is Dean Cruckshanks, he has been amazing. He has explained every detail in depth and with great kindess and empathy. He has given myself and my wife such reassurance with the compensation claim for my Mesothelioma. We cannot praise him highly enough, he deserves a very big thank-you.
P Weight, Plymouth
“Tracey was a pleasure to work with she was always friendly and helpful. A big asset to Wolferstans.”
B Harris, Plymouth
“Mr Cruickshanks was very helpful throughout the case. He was very friendly and understanding of our situation which made it easier for us. The reception staff were also great.”
J Mills, Plymouth
“Linda was lovely to talk too, very helpful & reassuring, would recommend her as she was very approachable. Lovely lady.”
M Reeves, Plymouth
“We are very satisfied with everything Wolferstans did for us. Dean Cruickshanks was amazing. Thanks to you all.”
E Paine, Plymouth
“I would like to highly recommend Liz Makin. She kept us up to date every step of the way with the claim and couldn’t have been more helpful.”
Anonymous
“Karen Walker was amazingly helpful even when the stress got overwhelming. Thank you so much for everything”.
Mrs D, Plymouth.
“Linda Woollams and her team have been exceptional and professional from start to finish. Linda won my case and I was awarded a substantial amount that has changed my life for the better. I can’t thank Linda enough through some difficult times. The level of service from this law firm is outstanding, I would recommend anyone wanting to claim from an injury to use this team. I was injured as a result of being in the Armed Forces. Linda and her team took to this challenge and completed an excellent result. Many thanks again to Linda and the Wolferstans team.”
M Rooke, Plymouth
“Tracey Barton, who was dealing with my claim, had great communication with me keeping me informed every step of the way. I would not hesitate to use your company again.”
Anonymous, Plymouth
“I would just like to say thank you to Karen Walker. Karen was brilliant and I would go back to her if I ever needed a Solicitor again.”
Anonymous, Plymouth
“I found Karen to be helpful, thorough, responsive and I found her communication clear and useful. She provided excellent support through the process.”
Anonymous
“In theory you were ‘only doing your job’, but in reality it was your tenacity and commitment that gave us a successful outcome.”
Mr O, Plymouth
” I would like to thank Liz Makin for all her hard work. She pulled out all the stops to bring this claim to an end but at the same time she was friendly, professional and very compassionate towards me in dealing with this claim. She understood how difficult is was but I was very pleased with the outcome.”
Mrs Harris, Plymouth
“We are very satisfied with everything Wolferstans did for us. Dean Cruickshanks was amazing. Thanks to you all.”
Mr P, Plymouth
“A big thank you to both solicitors who worked on my claim. I was always kept well informed throughout.”
Anonymous
“Very happy with every meeting and the way Karen was very helpful at all times.”
Mr Morrison, Plymouth
“Excellent service. Any queries were dealt with promptly and in a helpful and professional manner. Thank you.”
Mr H, Plymouth
“Karen always kept me up to date at regular intervals and made me feel a valued client.”
Miss P, Plymouth
“Dean Cruickshanks was courteous, honest and helpful at all our appointments and dealt with the claim in a very professional manner. I cannot recommend him highly enough. The receptionists were always polite and friendly.”
Mrs J Williams, Plymouth
“I would like to thank Paul White for his fantastic service; a true professional from day one but also very caring and compassionate. Everyone from Wolferstans has been a joy to deal with. A great service.”
Mr R, Plymouth
“Liz was very professional, efficient and ‘heartfelt’ throughout making the circumstances of a very emotive time more bearable. Thank you – much appreciated.”
Mr B, Plymouth
“Superb service but above all, fabulous communication throughout! Thank you”
Mr J, Plymouth
“Thank you to Linda Woollams and the staff at Wolferstans for the care and respect that was shown to myself and my family during the past years and for the appreciated outcome of my claim.”
Mr M John, Saltash
“Mr Cruickshanks was incredibly helpful throughout this whole process. My sincere thanks for all his help.”
Mr H, Plymouth
“I am totally satisfied with how my claim was dealt with. The way I was kept up to date with everything and my concerns were answered straight away. It was first class in every way.”
Mr X
“Mr White afforded me time and discussion whenever I needed to talk to him about my accident and I am very satisfied witht he service that he provided.”
Mrs X
“Thank you for all your hard work to ensure I got the most I could get for my injury. My first solicitors were always rushing me and never explained as much to me as they should, you always gave me lots of options and advice that made my life easy! You always returned my calls and if I had a question you would always explain it to me in depth. Thanks for all your help, you’ve been brilliant! My friends/family said they will definitely use Wolferstans in the future.”
Mr Symons, Plymouth
“On both occasions that I have come to Wolferstans, Linda Woollams has been exemplary. I would not hesitate to recommend Wolferstans to anyone. Again thank you for a positive and wonderful outcome to a difficult case.”
Mr P Cain, Plymouth
“The management of my claim was excellent; the turnaround was really quick and the level of customer service was far beyond my expectations for a busy solicitor’s practice. Thank you Charlotte!”
Michaela Roberts, Plymouth.
“Wolferstans have successfully obtained a compensation settlement from the Ministry of Defence in respect of my late husband who died of the terminal asbestos related industrial disease Mesothelioma, contracted whilst working in Devonport Dockyard. Compensation costs have also been claimed for St Lukes Hospice in recognition of the excellent care and end of life support given to my husband, myself and family. Grateful thanks to all concerned.”
Mrs X, Plymouth
“Thank you for an exceptional, professional and caring service. I felt fully supported throughout the process. Many thanks to all concerned.”
Mr B, Plymouth
“Dean Cruickshanks has been most helpful and understanding by letter and telephone. Our many thanks to him.”
Mr C, Wales
“The quality and service shown to me through Wolferstans remains nothing short of excellent.”
Mr Winston Edwards, Bridgend, Wales
“I have found Wolferstans really helpful in my husband’s illness of mesotheliomna. Thank you very much for all your kindness you have given to me over the months that I have dealt with you.”
Mrs H, Plymouth
Please find below some kind words that have been said about our Commercial Property team, here at Wolferstans.
“Argyle Community Trust have had the pleasure of working with Wolferstans on a number of occasions, and their professional advice and support has been very helpful in assisting with many aspects of our work. They have provided a range of expertise in dealing with employment matters, issuing guidance and updates on the government’s briefings through the coronavirus crisis as well as working with us on legal contracts for facilities and operations.
We have been really happy with the services Wolferstans have provided to our charity and would recommend their services to other organisations who need support in any of the areas mentioned above.”
Mark Lovell, Argyle Community Trust
“We have been extremely pleased with the service and support you have provided throughout. Your knowledge and constant chasing I’m sure helped to bring this matter to an end.”
Anonymous, Plymouth
“Julian was a great support. His promptness and attention to detail was invaluable. His advice was always well considered and allowed us to reach the right decisions. We truly felt like we had an ally not just someone who was doing their job although he did that very well too. He is an asset to Wolferstans and an ambassador to the brand. We would have no hesitation in recommending him.”
Anonymous, Plymouth
“Thank you very much for all your hard work, it is very much appreciated. You have been amazing through such a hard time. You have been very professional but very friendly and accessible whenever we have needed you. You have gone above and beyond to help us. We are both extremely grateful. Thank you so much Alex it has meant a lot.”
Mr and Mrs Matthews, Plymouth
“The team has attracted an enviable list of clients. As well as advising on site assembly, acquisitions and disposals, and development and regeneration matters, the team assists charities with portfolio management and handles landlord and tenant work.”
Reference from a legal guide publication
“A switched on and a perceptive lawyer,” Head of Business Services, Clare Magill, garners praise from clients for her “swift and sound recommendations and crystal clear advice.”
Reference from a legal guide publication
Cindy Rai’s “detailed and thorough approach ensures she quickly spots any pitfalls in a transaction and keeps us out of trouble,” clients
Reference from a legal guide publication
“We thought the documents you prepared were excellent and were impressed that we had managed to get all of our main requirements agreed. Many thanks for all your expert help and guidance.”
Dr Ian Mackenzie, Pillar Land Securities Limited.
Please find below some kind words that have been said about our specialist education team, here at Wolferstans.
“Plymouth College has used Wolferstans for many years and I personally have been the recipient of their excellent advice for the past 5 years in my capacity as the Bursar. We use them for all aspects of Employment law, Charity law, property matters and a host of contractual issues. At all times Wolferstans have been prompt, friendly, efficient and accurate with a real understanding of the intricacies of the Education Sector.”
David Baylis OBE, Plymouth College
Please find below some kind words that have been said about our specialist employment team, here at Wolferstans.
“The University has been using Wolferstans as their Employment Solicitors for over 10 years now. The advise given is always practical and considerate of our working environment. We have dealt with many complex cases over the years and James is always able to navigate us through to reaching a fair outcome. James is very responsive when dealing with cases or raising new queries. So if you are looking for Employment Solicitors who are friendly, practical and responsive then I would highly recommend James and the team at Wolferstans.”
Lucy Pengelly, Marjons University
“James provided answers for me in a way that was easy to understand, simple to follow and above all gave great confidence to me and my client in difficult decision making. I would use and recommend him and his firm to anyone seeking his area of expertise.”
Mr R Hudson, Plymouth
“I would like to say thanks for everything I really appreciate it. It made all the difference knowing somebody was on my side and I don’t think I would have ever got anywhere arguing the case on my own. Once again thanks and best wishes.”
Mr Mark Johnson, Plymouth
“I highly recommend James. From my experience he is personable and reliable which is extremely important in the complex world of law putting you at ease with any issues. I wouldn’t hesitate to use James again as I think he has great enthusiasm and knowledge of his work.”
Ms S Jones, Nova Homes
“I attended a CIPD conference last year at Plymouth University. Wolferstans ran the employment law session which was excellent. The main point I took away and used was to take calculated risks. My client was really pleased with the outcome. I would strongly recommend Wolferstans.”
Janette Murphy HR Consultant Effective People Management
“Just want to say a big thank you for your help and assistance over the recent tribunal. I must say I have been very impressed by your professionalism and attention to detail your understanding of how our business operates, the way you expressed it today was absolutely top class. The briefing you gave to us on Wednesday 2nd Feb helped settle the nerves and gave us assurance that the directors & management of Securi-Guard were taking the correct course of action, as we had done nothing wrong and had nothing to hide. It has also given us a vote of confidence, knowing that we are following the correct procedures and are a fair, family friendly company.”
Neil Randall, Securi-Guard Fire and Security
“During difficult times where decisions and paths were not as clear as they could have been James managed to fulfil our needs with great skill and fantastic results. We hired James to sort out some very complex problems and his manner and skill set made me feel both at ease and equally confident with the future outcome. Well respected for the work done for me.”
Mr P Sutcliffe, Plymouth
“Thanks James for all your advice and assistance, very professional, timely and in a language we could understand. I would thoroughly recommend your services going forward.”
Dave and Viv Wilson
Please find below some kind words that have been said about our Plympton team, here at Wolferstans.
“Very kind reception, very kind staff – very helpful! Happy Client!”
Anonymous
“Emma Banner was extremely helpful and thorough. I was very happy with the service and everyone we came into contact with was very helpful in every way.”
Anonymous
“Found the service I received as excellent.”
Anonymous
“Sam who dealt with our Wills was excellent as was the receptionist in Ridgeway.”
Mrs & Mrs D, Plymouth
“Very approachable, discussion straight forward. Always seemed keen to give us clear advice to keep fees at minimum.”
Mr & Mrs Cox, Plympton
“Service was excellent and all staff were courteous and helpful.”
Anonymous
“Excellent, friendly and professional service.
Mrs K, Plympton
“It was a pleasure to deal with Wolferstans. The team were highly efficient, cheerful and approachable. They kept us really informed at all times and made the experience of moving home as stress free as possible.”
Anonymous, Plymouth
“Everything was conducted in an efficient and constructive manner. With my thanks.”
Anonymous, Plymouth
“Inspite of complete ignorance on my part as to what I was doing, I was guided through the procedure with patience and was never made to feel stupid or a nuisance. Thank you Mr Weeks and Alison.”
Anonymous, Plymouth
“Service that we received from the solicitor and staff was excellent. They were very helpful and dealt promptly and gave appropriate advice when needed.”
Anonymous, Plymouth
“I found all staff and solicitors to be extremely helpful and always very pleasant. I would recommend them to anyone.”
Anonymous, Plymouth
“Pam and Claire were brilliant! I knew this was not going to be an easy process (shared ownership re sale) but they made it stress free for me. Very friendly and easy to talk to. I will definitely be using them again and have recommended them to my friends and family. Thank you.”
Tracey Edwards
“Very pleased with the service provided from start to finish. Thank you.”
Anonymous, Plymouth
Please find below some kind words that have been said about our Plymstock team, here at Wolferstans.
Excellent service and attention to detail. We have used them twice for conveyancing and once for a will; we shall continue to use this firm regardless of where we live as they are always excellent.
Matt
“I just want to say what a credit to your organisation Katie Miller is. Overall we have had a very good professional and efficient experience from you all by Katie I dealt with mainly and she was excellent. Katie called back when she promised she was efficient resilient and professional through out. She showed empathy and got the job done. I can’t speak highly enough and I know it must have been challenging for her especially with me calling every 5 minutes. I particularly found the whole thing pretty stressful and she was reassuring through out and showed great empathy. Thank you for all that you have done especially Katie.”
Anonymous
“You are professional, polite, kind and get the job done. It’s great to have such a service available in Plymstock.”
Mr McCormack, Plymstock
“Organising a Will would be quite an emotional or difficult matter, even though it is an important job to do. However, Caroline Pellow made it very easy and relaxing for us. She was very friendly and explained everything clearly and it was not stressful at all. Thank you.”
Anonymous
“First class service from beginning to end. Thoroughly recommend.”
I Gibbs
“A seamless end to end process professional and helpful. Excellent conveyancing skills thank you for your help in purchasing my new property.”
E Steeds
“A huge thank you to Wolferstans and particularly to Pauline Anning for supporting us to secure our new property. It was great to work with you and we appreciated Pauline’s professional and diligent approach throughout the purchase. Pauline thoroughly and efficiently resolved issues as they arose and always kept us fully up to date. The Wolferstans team were friendly and helpful at all times – thank you Pauline and the team!”
S Robins
“A big thankyou to Wolferstans – Tishka Chapman help me every bit of the way to get me through buying my first house, at all times I got full support and assistants nothing was to much trouble to ask for. I was to need help of again i would not go to any one else, Thank you very much Wolferstans and of course Tishka Chapman.”
Anonymous
“Pauline Anning and Katie Miller dealt with my house conveyance and were excellent. Always approachable, responsive, highly professional and competent. Pauline is exceptionally thorough and committed to her client. Therefore, I felt both supported and confident in her ability to ensure every legal aspect and query of the sale and purchase of my new home were addressed properly on my behalf. I highly recommend Pauline and Katie and Wolferstones in general!”
C Morriss
“Superb professional service from beginning to end. Pauline Anning was exceptional. So good to have a solicitor who has great attention to detail; and an excellent sense of humour. The best thing I found that throughout the whole process Pauline kept me informed by sending me a quick email. In a nutshell: Wolferstans – the solicitors for the modern world”
T Copleston
“Quality service during recent house sale. Wolferstans in Plymstock for conveyancing, i.e. Pauline & team are a class act in all areas- (efficient, friendly, knowledgeable etc…) Used on a few occasions now and never disappointed. Highly recommended.”
D J West