Wolferstans Solicitors in Plymouth and Plymstock have successfully renewed their national Law Society’s law management quality mark, Lexcel.
Lexcel is developed specifically for the legal profession. It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance that a practice meets high client care and business management standards.
To gain and retain Lexcel accreditation, the practice must undergo a rigorous initial then annual application and assessment process. This includes conducting background checks and an on-site visit from an experienced trained Lexcel assessor.
Alisa Willows, Managing Partner, said “We have had this accreditation since April 2009. Every year, we must pass the annual audit and every three years we are completely reassessed. We are proud to have secured the quality mark for another three years until 2015. It is our clients and staff who benefit. They can be assured that the way we manage the practice has their interests at heart and runs efficiently. Being Lexcel accredited demonstrates our commitment to client care and best practice”.
John Wotton, President of the Law Society in England and Wales, said “Achieving Lexcel accreditation proves a serious commitment to the continual development of the practice’s management standards. Practices opt to undertake the rigorous application and assessment process for the optional scheme to help demonstrate their investment in their business.
By implementing policies, plans and procedures within Lexcel’s key areas, such as client service and risk management, practices can show the positive steps they are taking to help clients in the increasingly diverse complicated and competitive legal market. Lexcel acts as a beacon of quality to clients and potential clients alike.”
If you require legal services with the confidence that you will receive high quality care, Wolferstans is your number one choice. Wolferstans will provide you a tailored service to suit your personal or business needs. You can contact us on 01752 663295 or visit www.wolferstans.com