"It made all the difference knowing somebody was on my side and I don’t think I would have ever got anywhere arguing the case on my own."

Mr Mark Johnson, Plymouth

“I felt fully reassured and at ease dealing with Vicky, she kept me fully up to date with proceedings, used clear language that I understood, took the time to explain never seeming rushed or hurried. The whole process worked well for me, Vicky would communicate effectively and efficiently by email which was my preferred method and I was never left waiting for an answer. She communicated with me periods of annual leave and who to contact in her absence. She understood my case was sensitive to me and dealt with this with an empathetic manner, giving both practical and legal advice. The whole process for me was faultless and I would absolutely have no hesitation in recommending Vicky, she is an absolute asset to the organisation. It is such a shame that you don’t have an office closer to where I live.”

Mrs G

“We were grateful and pleased with the advice and support received from Vicky Furzeland in a situation of complexity and great difficulty thrust upon us. We have been treated by Vicky with respect, understanding and kindness each time we had contact with her. She has lifted and reduced much of the anxiety and concern with the situation we are facing. She is a great asset to Wolferstans. Thank you.”

Anonymous