Supermarket Worker Fights for Justice After a Back Injury at Work

Supermarket Worker Fights for Justice After a Back Injury at Work

Lucy was employed as a supermarket worker when she suffered an injury to her back. The incident occurred when she was pulling a heavy trolley and slipped on a puddle of water. Lucy contacted our Personal Injury department to see whether we thought she had a case. Karen Walker took on her case and successfully won victory for Lucy.

Initially, Lucy’s employer denied liability, claiming that it was part of her duties to check the floor for hazards. However, Karen argued that while Lucy did have a responsibility to check the floor, the supermarket also had a duty to ensure that the floor was safe for their staff to operate on.

After reviewing the evidence, the supermarket made a split liability offer of 40/60 in their favour. But after negotiation, we were able to agree on a more favourable 80/20 split in Lucy’s favour. The supermarket subsequently agreed to organise physiotherapy to aid Lucy’s recovery, and a settlement was secured.

Lucy’s case highlights the importance of addressing both the employee's and employer's responsibilities when it comes to workplace safety. While it is important for employees to take necessary precautions and report any hazards, it is also the employer's responsibility to provide a safe working environment for their staff.

Through careful negotiation and an understanding of the facts, we were able to secure a settlement that was fair for our client and held the employer accountable for their actions.

"Karen Walker was quite simply phenomenal. Made everything straight forward. Dealt with everything, all the while keeping my anxiety level to a minimum. Fantastic firm."

If you, or someone you know, require legal support in relation to a personal injury claim, please contact us for a free initial consultation by calling 01752 292212 or emailing We work on a No Win, No Fee basis.

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